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Telekom Malaysia Transforms Contract Management in Kuala Lampur with Zycus

As Malaysiaโ€™s leading integrated telco, Telekom Malaysia (TM), headquartered in Kuala Lumpur (APAC region), is at the forefront of connectivity, digital infrastructure, and smart services. With a commitment to efficiency, innovation, and customer-centricity, TM sought a Contract Lifecycle Management (CLM) solution that could streamline its processes. Since 2022, TM has partnered with Zycus to achieve this transformation.
At Horizon Europe 2024, Zycusโ€™ flagship event, Norlela Tukiban, General Manager at Telekom Malaysia, shares their journey with Zycus and the impact of AI-driven contract management.

Why Zycus?

  • Comprehensive CLM Functionality with GenAI โ€“ Seamlessly automating contracts while ensuring governance & compliance
  • Flexible Pricing Models โ€“ Scalable and aligned with TMโ€™s evolving business needs

Business Benefits:

40% Reduction in Contract Cycle Time โ€“ Faster approvals, improved compliance, and streamlined execution
Together, Telekom Malaysia and Zycus are empowering Digital Malaysia with AI-driven contract management.

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